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DOING BUSINESS IN
KANSAS CITY, MISSOURI

by Lawrence Ferber


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Lacking a giant arch, sky tower, or widely seen taller-than-tall skyscraper, Kansas City, Missouri may not boast an identifiable icon, yet this quintessentially Midwestern city is home to a few iconic, quintessentially American businesses: AMC, Applebees, Sprint, Russell Stover candies, and H&R Block. The animal health industry is also a major presence here, as is telecommunications. The current revitalization of KC’s downtown—including a very cool arts and boutiques district, The Crossroads—is pointing more eyes and visitors’ attention towards the Sky Station/Pylon Caps, a series of four art deco-style metal sculptures adorning the Kansas City Convention Center’s roof.

Bordering Kansas City, Kansas, this is a major tourist destination for inhabitants of neighboring Midwestern states. It’s also a significant arts city, and home to numerous small galleries and a pair of major ones. Remarkably, one percent of the cost of all public buildings must be dedicated to art (that’s how the Sky Station came to be in 1994). In 2007, the city received an international glut of art and architecture press thanks to the addition of a stunning new wing—housed within a quintet of glowing, translucent blocks designed by architect Steven Knoll—of the already acclaimed, world-class Nelson-Atkins Museum of Art. Meanwhile, several major shopping districts and developments offer both big chains as well as boutique-style shopping and dining. With a healthy number of LGBT-owned businesses, including restaurants and bars, gay business travelers can find plenty to do while here.


Although small, and often blissfully uncrowded, the Kansas City International Airport (MCI) boasts free Wi-Fi throughout the terminal, a tornado shelter, and Wizard of Oz-themed goods like ruby slipper snowglobes and

t-shirts. MCI is a hub for Midwest Airlines, a carrier that offers one of the more comfortable and enjoyable domestic coach services, including decent leg/tray room and two freshly baked chocolate chip cookies during the flight.

While KC is the second largest rail hub in the country, personal autos are the number one mode of transportation here. Rare is the sight of pedestrians strolling for more than several consecutive blocks. A rental car is a must, but if you’re going to stick to one area, taxis can be called and generally aren’t too expensive. As a generalization, Kansas Citians are definitely laid back and content, and that attitude applies to the way they do business: being ten minutes late to an appointment or reservation will rarely be met with ruffled feathers.

Like many cities with downtowns long condemned to a sorry state of disrepair, Kansas City is finally turning the tide with a full-on revitalization. Opening in 2008, the Power & Light District is a nine-block development of entertainment and dining options, including a Lucky Strikes Lanes, a dueling piano bar, and the first all-digital movie theater complex in the country. A new arena, The Sprint Center, opened this fall—Elton John was the christening act—and in 2010, a new sports stadium will see completion, while sparkling, modern new condos are cropping up throughout the area.

Hotel-wise, a couple of boutique properties adjacent to downtown’s Convention Center, Hotel Philips and The Aladdin, offer flair and indoor comforts. Renovated in 2001, the 217-room Hotel Phillips helped bring boutique style to Kansas City’s hospitality landscape. A mezzanine level overlooks the somewhat stately lobby, but the rooms are modern with latte tones, minty headboards, and Aveda toiletries. There are two in-house restaurants: the classic dark wood, upscale Chophouse, and more casual bistro-style 12 Baltimore.

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Even more recently renovated, and even more chic in its design aesthetics, the 193-room The Aladdin re-opened its doors in May 2007. Guests check-in at individual “pods” where they are greeted with a complimentary glass of wine or sparkling cider. Rooms feature quite pleasing olive, dark red, and grey tones, while amenities include high-speed Internet, 32-inch flat screen HDTVs, dual showerheads, coffeemaker and complimentary coffee, an iPod preloaded with music, bathrobes, and a custom pillow menu. The ground level’s art deco Zebra Room restaurant also provides room service, while the mezzanine’s Martini Loft bar serves cocktails. Event and business space is available for groups of 25–225 in the Roof Garden Ballroom, Roof Garden Terrace, and other areas.

For those who desire an already revitalized, lively, and pedestrian-friendly neighborhood with things to do immediately outside their hotel’s front door, a property on The Country Club Plaza is recommended. Simply referred to as “The Plaza,” this is a major shopping/dining/entertainment development modeled after Seville, Spain’s town square, and is home to many major retail chains. You can find all the city’s free papers in boxes peppered throughout the Plaza, including glossy gay quarterly, Verge. You will also find gorgeous fountains in this area and throughout the city. KC is called “the city of fountains” and is home to almost as many waterworks as Rome.

On the high-end, the InterContinental Kansas City at the Plaza overlooks the Plaza, as does its large swimming pool. Rooms are nicely appointed and spacious, with outdoor decks and amenities including a 24-hour automated business center (the only one in KC), mobile phone rentals, courier service, high-speed internet, a health club, 16 meeting rooms (from 16-person boardroom to 1,200 person reception space), and a bar and steakhouse.

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